WesBank Fleet Contact Centre Agents : WesBank WesBank

Job Summary

WesBank is looking to employ Contact Centre Agents.

Duties and Responsibilities

Manages the business processes for area of responsibility
Contributes to cost efficiencies
Contributes to teamwork
Delivers customer service through adherence to quality service standards
Ensures operational excellence through the delivery of work processes according to defined quality standards
Optimises work through the application of learning experiences
Assesses and provides advice on auto body repairs
Resolves incoming queries and directs unresolved queries
Engages in activities for own development
Provides technical advise that ensures cost savings
Completes administrative tasks relating to area of responsibility
Conducts administrative duties accurately and timeously as stipulated by Company policies and procedures

Qualifications and Experience

Minimum Qualification - Auto or Diesel Mechanic
Preferred Qualification - Auto or Diesel Mechanic
Experience - Two to three years experience working in a workshop in a fleet environment

How to Apply

To apply click on the view more information button below.

View more information

About WesBank

Wesbank is dedicated to getting people moving, by providing them with trusted and responsible installment, lease and fleet agreements for their motor vehicles and business assets. We’re able to ...

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