WesBank is looking to employ Contact Centre Agents.
Manages the business processes for area of responsibility
Contributes to cost efficiencies
Contributes to teamwork
Delivers customer service through adherence to quality service standards
Ensures operational excellence through the delivery of work processes according to defined quality standards
Optimises work through the application of learning experiences
Assesses and provides advice on auto body repairs
Resolves incoming queries and directs unresolved queries
Engages in activities for own development
Provides technical advise that ensures cost savings
Completes administrative tasks relating to area of responsibility
Conducts administrative duties accurately and timeously as stipulated by Company policies and procedures
Minimum Qualification - Auto or Diesel Mechanic
Preferred Qualification - Auto or Diesel Mechanic
Experience - Two to three years experience working in a workshop in a fleet environment
To apply click on the view more information button below.View more information
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Expiry Date 31 Oct 2021
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