Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Nelspruit Office.
RESPONSIBILITIES
-The incumbent is expected provide excellent service to internal and external customers
-Operate and direct all calls on switchboard
-Receiving and welcoming visitors and customers and contacting the relevant department for assistance
-General office administration
-Receiving and dispatching parcels and envelopes
-Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
-Maintains security by following procedures; monitoring logbook
-Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
-Assist in keeping the reception area clean and tidy, at all times
SKILLS AND KNOWLEDGE
-Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
-Immaculately groomed individual with a friendly and energetic personality.
-Speak and write English fluently.
-A passion for customer service and a professional attitude at all times.
-The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
-The ability to cope with a constant changing and pressurised environment.
-Computer literate with knowledge of Microsoft Office
Provide support and project assistance to the project team
Provide efficient and effective administration support to ensure the smooth running of a functional area.
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