Senior Key Account Manager : Vodacom Vodacom



Job Summary


•The Senior Key Account Manager is responsible for running the end to end Key Account Management of key business partners within the CBU Sales Channels.
•The base location for this role is,Vodacom Campus, Midrand

Duties and Responsibilities


-Sales Planning and Execution:
•Develop and implement the sales plan for respective channels aligned to the business strategy.
•Deliver sales presentations and proposals to executive levels and boards of directors;
Revenue and Margin Growth:
Develop and implement plans to increase net sales revenue across both prepaid and contract across relevant channels.
•Ensure margin growth by managing discounts, tariffs and product/channel/segment mix.
•Channel Partner Management
Identify and propose new channel partners
•Manage and support existing channel partners;
•Oversight on channel partner operations to ensure business models are profitable and in accordance with Vodacom standards;
•Assist with product knowledge and developing business acumen of Channel Partner;
•Reporting and Feedback
•Accurate reporting and feedback of performance against targets.
•Stakeholder and Relationship Management and Customer Service
•Build strong relationships through proactive interaction with customers at all levels.
•Oversee the calling plans of the outsourced Account •Managers/Service Managers and CRC teams;
•Ensure a good Customer Experience with all customer interactions;
•Ensure that SLA’s with customers are adhered to at all times;
•Internal Stakeholder management with various business areas
•Regional relationship management with the various Regions.

Qualifications and Experience


•Matric
•Degree/ Diploma, with
•At least 3 years’ relevant experience
OR
•Matric only, then must have
•At least 5 years’ relevant experience
•3-5 years’ experience in Field Marketing, Key Account •Management or Sales
•Preferable knowledge in the telecoms arena
•Proven experience in building and maintaining relationships
•Forecasting and Planning is essential
•Financial and commercial acumen

How to Apply


Click here to apply

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