National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care situated in Johannesburg seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Senior IT Technician.
The incumbent will be responsible for to perform first-level diagnosis and troubleshooting support to end-users and customers. Working under supervision, help desk technicians receive calls and enquiries; provide support in accordance with processes and document incidents and remedies. Escalate complex incidents to second level support personnel. Install and configure computers and systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
-Grade 12 or equivalent NQF Level 4 Qualification
-BSc (IT) or IT diploma (A+;N+) or MCSE
-3-5 years working experience in a similar environment would be advantageous
-Driver’s license and own transport a must.
-Reliability and Responsibility
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