FNB Client Service Representative : FNB FNB



Job Summary


FNB is looking to employ a Client Service Representative.

Duties and Responsibilities


Achieve net profit growth for business
Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
Manage the migration of accounts from transactional to Self Service
Manage the growth of active customer Account Base to increase client base
Maximise cross sell opportunities and strengthen client relationships
Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
Compliance with procedures and processes contained in the Golden Rules.
Provide accurate and reliable sales and service statistics.
Manage own development to increase own competencies

Qualifications and Experience


Grade 12 or relevant tertiary qualification.
1-2 Years related experience

How to Apply


To apply click on the view more information button below.

View more information

About FNB


FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited. When looking at...

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