Fidelity Services Group HR Operations Administrator : Fidelity Services Group Fidelity Services Group



Job Summary


The HR Ops Coordinator is an integral part of the company’s HR team and will provide guidance and support to managers and employees across the full range of HR related matters. Responsible for process excellence, HR system and analytics support. This team works closely with Talent management, payroll and partners with HR Field Solutions to support the effective day-to-day HR transactions.

Duties and Responsibilities


Essential Duties and Responsibilities

General HR Administration

To act at all times in accordance with all Company policies and procedures.
Provide support and guidance to managers and staff across the full range of HR related matters and contribute to the successful delivery of Fidelity ADT’s Human Resource function through supporting and reflecting the company’s core values, aims and objectives.
Responsible to ensure that Human Resource Department requirements for administrative support are undertaken efficiently and professionally.
Act as HR Champion for the respective Regions.
Strive for innovative ways to improve the daily administration within the Human Resource Department.
Coordination of disabilities
Coordination of BPSI clocking system
Coordination of Bravery Awards and Long Service Awards
PSIRA Administration and follow up
Provident Fund: Knowledgeable about the Fund and benefits, able to answer all related questions
Manage and update the HR Manage System to ensure employee records are accurate and kept up to date.
Responsible for the administration and upkeep of the HR Manage system, providing information and support to managers and employees as requested.
Ensure electronic employee personnel records are kept up to date on the HR Manage System.
Develop and maintain appropriate systems and procedures as required.
Processing of employee death claims, Medical Aid Changes etc.
Deal with all employee benefits i.e: Leave etc.
Managing of Maternity Leave applications.
Assisting in providing compliance in all areas of human resources.
Providing monthly reports when necessary.

Qualifications and Experience


Job Requirements

Necessary for the position

Post –matric HR qualification
Minimum 1 year working in the Human Resource Department
Computer literate (MS word, Excel, Power Point)
Verbal and written communication skills
Numerate and literate
Excellent time management skills, able to work under pressure
Strong organizing skills, with experience of planning own workload to meet deadlines
Self-motivated to achieve targets
Attention to detail
Effective working within teams and individually
Understanding employee relations, basic employment law and good HR practices
Excellent problem solving skills by identifying and analyzing problems; distinguishing between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems.
Abilities/ Attributes
Customer focused
Efficient and self-motivated
Receptive to change, resilient and adaptable
Ability to work in a fast-paced and constantly changing environment
Ability to work independently
Ability to manage a variety of tasks at once, work against short deadlines and to remain calm and focused
The ability to implement and maintain accurate record keeping system
The ability to work on own initiative but also as part of a team when appropriate
Respect for all with commitment to equality and diversity
Highly skilled in the use of using e-mail and the internet
Ability to sustain output quality even when under pressure and the flexibility of input to achieve key deadlines.
Discreet when dealing with confidential information

How to Apply


To apply click on the view more information button below.

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About Fidelity Services Group


Fidelity Services Group Jobs, Vacancies, Internships, Bursaries. Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection...

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