Alexander Forbes Senior Administrator: Switches : Alexander Forbes

Job Summary

Industry: Financial Services
Job category: Administration
Location: Sandton
Contract: Permanent
EE position: Yes

Duties and Responsibilities

• Management of Switches mailbox
• Switch receipt confirmations (includes AF lifecycle)
• Action daily switches
• Action monthly switches (includes AF lifecycle)
• Action bulk switches
• Send out Switch Processed confirmations
• Completion of monthly switch recon
• To check and act upon all risk reports ( where applicable)
• Management of External Loan mailboxes
• Fund Credit requests actioned accurately and within SLA
• Settlement requests actioned accurately and within SLA
• Update loan consolidated reports per bank per SLA
• Clear Emails and queries on a daily basis
• From time to time, you may be required to perform other related duties and functions that may be reasonably expected of you given your position and the operational requirements of the Company.
• The Senior administrator must be able to check and authorize all types of claims;
• The Senior administrator must ensure that there is no undue delay in the authorization of claims, which includes claims managed by the centralized claims team;
• The Senior administrator must ensure that narratives are up to date at all times;
• The Senior administrator must ensure that all daily Alex/Khanya reports are being reviewed and report all risk areas to the manager,
• The Senior administrator must ensure that claims are paid within timeframes determined in the service level agreements.

Qualifications and Experience

• Grade 12 (Matric)
• Having achieved or studying towards a retirement fund qualification or equivalent qualification.
• Minimum 3 years Industry related work experience

How to Apply

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